Legal notice

The website www.lucebroker.com (hereinafter referred to as the « Website ») is intended to inform users (individuals or legal entities) about the latest news and the various offers and services provided by the company Luce Broker.

By accessing, browsing, and using the Website, you accept these legal notices without reservation.

Luce Broker reserves the right to modify and update access to the Website and these legal notices at any time. These changes and updates are binding on the user, who should therefore regularly refer to this section to check the current legal notice.

Certain products and services presented on the Website may be subject to restrictions for certain individuals or in certain countries.

The information related to the services offered and published on the Website is provided for informational and general purposes only, does not claim to be exhaustive, and has no contractual value. Under no circumstances can this information be considered as advice that would incur the liability of Luce Broker under the French Insurance Code. Only the general terms and conditions of sale or the signed contract at the time of subscription have contractual value.

For any complaints, we invite you to contact your usual representative.

You may also contact our customer service by email at: customer@lucebroker.com, indicating your first name, last name, contract and/or policy number.

If you are not satisfied with the response provided, you may contact the mediator of the insurer of your contract, whose contact information will be provided upon request by the representative handling your complaint.

All elements such as images, illustrations, drawings, photographs, videos, presentations, texts, source codes, trademarks, logos, downloadable documents, and, more generally, any content appearing on the Website are the exclusive property of Luce Broker.

As such, unless prior written authorization is granted by Luce Broker, any partial or total reproduction, representation, adaptation, or modification of any element of the Website, by any means, is strictly prohibited and may result in legal action.

This prohibition applies without geographical limitation, for the duration of protection granted by intellectual property law, and for any form of use, whether free or paid.

This Website is governed by French law. In the event of a dispute not resolved amicably, exclusive jurisdiction is granted to the French courts.

All information collected is solely used to provide the requested information or solutions.

This data is strictly for the use of Luce Broker and will not be shared with third parties.

In accordance with the French Data Protection Act of January 6, 1978, as amended in 2004, you have the right to query, access, rectify, and object to the data concerning you. You may exercise this right by contacting :

Luce Broker – 8 Bis Avenue Trianon – 64000 Pau – France

To prevent fraud, your request must be accompanied by a copy of a signed identity document.

Hyperlinks on the Website may direct you to third-party websites over which we have no control. As such, and since these hyperlinks are included solely to facilitate your browsing experience, accessing third-party websites is your sole responsibility.

Cookies are small files placed on your computer when you browse a website (e.g., pages viewed, date and time of visit, etc.) and can be accessed during your future visits to the same website.

To benefit from all the functionalities of the Website, it is preferable to allow cookies. Please note that cookies do not enable us to identify you and that the retention period for cookies on your computer is 6 months.

However, in accordance with the recommendations of the French Data Protection Authority (CNIL), you are informed that you can refuse cookies by configuring your browser accordingly (more information available at www.cnil.fr).